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Hear From Our Members

“I want to express my gratitude and appreciation to your excellent employee, Dana Battistini, at your Allentown Blvd location in Harrisburg, PA. I was scammed and went to Belco for assistance. They recommended I stop payment on my check but also informed me that the scammers would have my account information since I mailed them a check. I decided to close my account and open a new one for my protection and also Belco’s liabilities. Dana assisted me with closing and reopening a new account. It was no easy talk since I had bills pending payment and an outstanding check. She checked off all the scenarios and waited to close my account until everything that was outstanding was paid. Without her guidance I would have had to pay some service fees for sure! Please acknowledge Dana for being an excellent employee and a great asset to your organization!”

Vicki E., 09/2018

“Boom, credit score increases again. Shout out to Devon DiBiase at Belco Community Credit Union’s Allentown Boulevard branch¬†for helping get my credit right and build good credit. After three attempts to refinance my auto loan, I was able to finally get approved with the help of Devon. She has helped teach me how to manage my money and my account. She also helps a lot within the community, and is helping me to educate others about budgeting and finance. I am so grateful for the help of Devon because of things she has helped me accomplish. Financially she has put a lot of ease in my life and less stress. Belco has a person who is dedicated to the members and honest”

Dana B., 08/2018

“I use the Belco on Jonestown Road in Harrisburg, everyone there knows you personally and takes care of your banking needs professionally every time, all the time. I needed a business account in 2006 and was forced to bank other places until Belco began to take business accounts. What a difference! Your money is never held for out of town checks, they assist me in payroll and they make money readily available without hesitation. Thank you Belco – Sam, Renee, Jason – you are all a great team!”

Sheena T. – Member of 43 years, 06/2018

“The employees at the Eastgate branch are the best at what they do. The tellers are professional and polite, Dina and Cindy are the best. The Eastgate branch is the only one I go to, the service is the best!”

Merl T., 05/2018

“Recently our son ran into some obstacles with paperwork needed to provide to the mortgage company for the purchase of their house. We attempted to print the requested Belco account information with no success. With busy daily work agendas, I went to Cindy Willhide, at the Eastgate Branch in Carlisle. Not only did she printout the appropriate info, she emailed them to our son. She spoke with him directly and followed up with information to make their settlement a success! Cindy has helped me in the past with personal account needs/issues. She is extremely knowledgeable, helpful and patient with my “drop-in” visits. I believe she deserves kudos!!”

Sharon F., 05/2018

“I would like to let you know that I have worked with several banks in my time and the experience I have had with Belco and Devon Di’Biase has been the most pleasant experience of my life where banking is concerned. She has made opening my business so much less stressful than it could have been. I am happy to recommend her to all my colleagues as she is very professional, and her customer service is second to none.”

Danielle D., 04/2018

“I love the staff at the Big Spring Branch, Kathy, Andrea, Cheryl, and the rest of the gang are always so helpful. I would highly recommend banking with Belco! Cheers!

Megan S. – Member of 8 Years, 03/2018

“Anytime I stop in to do a transaction or ask questions, I always receive the BEST customer service from Kathy Keiser at the Belco Big Spring branch. It is clear that she goes above and beyond for customers and always has a smile on her face no matter what day or time you stop in. She is the epitome of a hard worker and I always look forward to seeing her. Thank you, Kathy! Keep up the good work, we appreciate you! Also – Cheryl Reese is just as amazing! Thanks ladies, keep up the good work!”

D. Gibson – Member of 10 Years, 02/2018

“Kaitlyn and manager Andrea of the Big Spring Branch embody the true professionalism and courtesy that the public truly appreciates! When I had problems with the online banking change over, Kaitlyn stepped in to help with my computer skills, or LACK OF! I know she said that’s part of my job, but the kind and friendly manner in which she handled the job and me was very refreshing. You don’t see that in every institution today!”

Sam R., 11/2017

“We just wanted to thank Belco for the amazing way you have encouraged our kids to be good savers with your safari club. Anytime they get money, they say, ‘we need to go to Belco to deposit our money.’ Thanks we appreciate all the ways you bless them with birthday money and prizes for saving money. We just went to the skating party on Saturday¬†with Belco and were talking with Lisa and had a blast there… you guys are so good to our kids… we really love BELCO!!!”

Jeremy & Liz T., 10/2017

“I want to take a moment and express my gratitude to Devon DiBiase, branch manager at the Jonestown Road location. I have been a personal account member with Belco since 1990. I recently opened a small business and sought the assistance of Belco. I did not know where to start with opening a business and the finances related. Devon was instrumental making the transition less stressful. Devon assisted me with opening a business account and integrating my accounts for online banking. Devon’s years of experience and industry knowledge provided me with options I did not know were available to me. Devon is a great resource as I start this new venture. Devon represents Belco with integrity, professionalism and vast experience. Devon is a natural with providing an “old fashion” level of customer service that seems to be a lost commodity these days. Devon is truly an asset to Belco and her customers.”

John H., 07/2017

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